Shipping & Returns

We want your Arvo order to arrive smoothly and match what you expected.

Shipping

Available shipping methods, estimated delivery times, and costs are shown at checkout. After your order ships, tracking details will be sent to the contact information provided at checkout.

Personalized orders

Products with engraving or personalization may require additional preparation time before shipment.

Returns

If you need help with a return, contact us with your order number. Return eligibility can depend on product condition, order details, and whether the item was personalized.

Order issues

If your order arrives damaged, incorrect, or incomplete, contact us with your order number and photos so we can review it quickly.